These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Gratus Staffing LLC ("OfferAlign," "we," "us," or "our"), the operator of OfferAlign (the "Service"). By purchasing a plan, clicking "I agree," or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms.
If you are accessing the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
OfferAlign is a candidate compensation alignment platform. It enables employers to send candidates a confidential compensation assessment, receive a 0–100 alignment score, and obtain offer structuring recommendations — without exposing candidate salary data to the employer.
The Service is provided as-is and is intended for use by HR professionals, talent acquisition teams, and executive recruiters in a professional capacity. OfferAlign is a product of Gratus Staffing LLC, a Maryland-based executive search firm.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice to active subscribers.
You must be at least 18 years old and a business professional with a legitimate hiring purpose to use OfferAlign. The Service may not be used for personal employment searches, consumer recruiting, or any non-commercial purpose.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at info@offeralign.com if you believe your account has been compromised.
OfferAlign offers the following plan types: a one-time Pilot plan, monthly and annual subscription plans, and Enterprise agreements. Plan details, pricing, and included assessment volumes are described on our pricing page and may be updated with 30 days' notice to active subscribers.
Subscription plans are billed in advance on a recurring basis (monthly or annual). By subscribing, you authorize us to charge your payment method on file at the start of each billing period. You may cancel at any time through your account or by contacting info@offeralign.com.
If you exceed your plan's included assessment volume in a given billing period, additional assessments will be billed at your plan's overage rate. Overage charges are applied at the time of each excess submission and itemized on your invoice.
Customers who purchase during the Founding Member window receive a rate lock for 12 months from their original purchase date. After that period, standard pricing applies.
Summary: OfferAlign assessments are a delivered digital service. Because value is provided immediately upon candidate submission, completed assessments are non-refundable. If you experience a technical failure that prevented delivery of your results, contact us within 7 days and we will make it right.
No refunds once candidate links have been sent. If you purchase a Pilot plan and do not send any candidate links within 7 days of purchase, you may request a full refund by contacting info@offeralign.com.
Subscription fees for the current billing period are non-refundable. Cancellations take effect at the end of the current period, and you retain access until that date. No partial-month refunds are issued.
Annual subscription fees are non-refundable after 30 days from the original purchase date. Within the first 30 days, refunds may be issued on a prorated basis for unused months, minus the value of any assessments already run at the monthly equivalent rate. Refund requests must be submitted to info@offeralign.com.
Overage charges are non-refundable once a candidate assessment has been submitted and a score generated.
If a platform error prevented a candidate from completing their assessment, prevented delivery of employer results, or resulted in a duplicate charge, contact us within 7 days. We will investigate and issue a credit or refund at our discretion. We do not issue refunds for user error, candidate non-completion, or dissatisfaction with score outcomes.
Referral credits are non-transferable, have no cash value, and are applied to future invoices. Credits are forfeited upon account termination.
Your use of the Service is also governed by our Privacy Notice, which is incorporated into these Terms by reference.
We retain submitted assessment data to provide the Service and improve our benchmarking capabilities. Your personal information is never sold or shared with third parties. Anonymized, aggregate data may be used for industry benchmarking and product improvement. You may request deletion of your personal data at any time by contacting info@offeralign.com.
As the employer, you are responsible for ensuring that any candidate email addresses you provide are collected and used in compliance with applicable law, including any requirements under the CAN-SPAM Act, GDPR (if applicable), and CCPA/CPRA.
OfferAlign sends assessment invitations to candidates on your behalf. By submitting candidate email addresses through the Service, you represent that:
Candidates are informed at the time of assessment that their compensation details will not be shared with you — only their alignment score and offer recommendations. You agree not to attempt to identify, solicit, or contact candidates based on information they did not explicitly share with you through the assessment process.
Candidate assessment data (scores, recommendations, and submitted responses) is owned by the candidate and processed by Gratus Staffing LLC as a neutral third party. You receive only the score and recommendations. You may not share, sell, or transfer candidate score data to any third party.
You agree not to use the Service to:
Violation of these terms may result in immediate account suspension without refund.
All software, scoring algorithms, designs, content, and materials comprising the Service are the exclusive property of Gratus Staffing LLC or its licensors. Nothing in these Terms grants you any ownership interest in the Service.
You retain ownership of any data you provide to the Service (employer information, role details). You grant Gratus Staffing LLC a limited license to process that data solely to provide the Service to you.
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that alignment scores are accurate predictors of candidate behavior, acceptance likelihood, or any other employment outcome. Scores are informational tools only and do not constitute legal, HR, or employment advice.
To the maximum extent permitted by law, Gratus Staffing LLC's total liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the amount you paid us in the 3 months preceding the claim.
We are not liable for any indirect, incidental, consequential, or punitive damages, including lost revenue, lost candidates, or hiring delays, even if we have been advised of the possibility of such damages.
You may cancel your account at any time by contacting info@offeralign.com. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay amounts due.
Upon termination, your right to access the Service ceases immediately. Assessment data associated with your account will be retained in accordance with our Privacy Notice and applicable law.
These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles. Any dispute arising from or related to these Terms shall be resolved by binding arbitration in Montgomery County, Maryland, except that either party may seek injunctive relief in a court of competent jurisdiction.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Questions about these Terms should be directed to:
Gratus Staffing LLC — OfferAlign
Email: info@offeralign.com
Website: offeralign.com
We reserve the right to update these Terms at any time. We will notify active subscribers of material changes by email at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.